Terms and Conditions

Effective Date: January 1, 2024

1. Introduction

Welcome to VIP Parts. These Terms of Service govern your access to and use of the VIP Parts B2B Marketplace. By registering or using the marketplace, you agree to comply with and be bound by these terms. If you do not agree to these terms, you should not access the marketplace.

2. Definitions

3. Eligibility and Vetting Process

3.1 Restricted Access

The VIP Parts Marketplace is only available to approved business entities that have undergone a vetting process.

3.2 Vetting Requirements

Members must provide accurate information about the industries they engage in. VIP Parts verifies that Members meet legal, regulatory, and certification requirements, especially for industries like elevators, HVAC, and fire suppression systems.

3.3 Certification Requirements

Members may be required to provide certifications or licenses to verify their eligibility for selling or purchasing products in certain industries.

3.4 Approval Process

VIP Parts reserves the right to approve or deny membership applications based on its vetting criteria. Periodic reviews may be conducted to ensure ongoing compliance.

4. Account Creation and Responsibilities

4.1 Account Eligibility

Only qualified businesses are eligible to create an account. By applying for membership, you certify that your business complies with applicable laws and industry standards.

4.2 Account Information

Members must provide accurate information during registration and are responsible for maintaining the confidentiality of their account credentials.

5. Permitted Use of the Marketplace

VIP Parts allows users to buy and sell industrial products, such as HVAC, elevator parts, and safety-critical components. Members agree to use the platform lawfully and in compliance with all applicable regulations.

6. Fees and Payment Terms

By using the Marketplace, you agree to pay applicable sales commissions, and service fees as outlined in the Commission Schedule.

7. Sales Tax

7.1 Sales Tax Collection

VIP Parts is committed to complying with all applicable sales tax laws and regulations. As a marketplace facilitator, VIP Parts calculates, collects, and remits sales tax on taxable sales made through our platform in states where we meet the economic nexus thresholds.

7.2 Buyer Responsibilities

Buyers are responsible for paying any applicable sales taxes at the time of purchase unless they provide a valid exemption certificate. For detailed information on how sales tax is handled, please refer to our Sales Tax Policy.

7.3 Seller Responsibilities

Sellers using the VIP Parts platform are not required to collect sales tax for transactions processed through our platform in states where VIP Parts acts as the marketplace facilitator. However, sellers are responsible for sales tax compliance in states where VIP Parts does not collect sales tax on their behalf. For comprehensive details, please visit our Sales Tax Policy.

8. Sales and Transactions

8.1 Transactions

Sellers are responsible for fulfilling orders in accordance with their listed terms. VIP Parts acts as an intermediary and is not a party to the transaction.

8.2 Returns and Refunds

Members must adhere to their return and refund policies. VIP Parts is not liable for disputes between buyers and sellers.

9. Intellectual Property Rights

All content, logos, and intellectual property on the Marketplace are owned by VIP Parts or its licensors. Members agree not to reproduce or distribute any content without permission.

10. Limitation of Liability

10.1 Intermediary Role

VIP Parts acts solely as an intermediary between buyers and sellers. VIP Parts is not responsible for product quality or legal compliance.

10.2 Limitation on Damages

VIP Parts shall not be liable for any indirect, incidental, or consequential damages related to the use of the marketplace.

11. Termination of Accounts

11.1 Member Termination

Members may terminate their account at any time by providing written notice. Any outstanding payments must still be resolved.

11.2 VIP Parts Termination

VIP Parts reserves the right to terminate or suspend accounts for any reason, including a breach of these terms.

12. Governing Law and Dispute Resolution

These Terms are governed by the laws of Nebraska. Any disputes will be resolved through arbitration in Omaha, Nebraska.

13. Amendments and Updates

VIP Parts may update these Terms at any time. Changes will be posted on the Marketplace, and continued use constitutes acceptance of the revised terms.

14. Contact Information

If you have any questions regarding these Terms, please contact us at [email protected].