Privacy Policy

Effective Date: January 1, 2024

At VIP Parts, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your data when you use our B2B marketplace.

1. Information We Collect

1.1 Personal Information

We collect personal information you provide when you register on the website, express interest in our services, or contact us. This information may include:

• Name and contact details (email, phone number, mailing address)
• Business information (company name, industry, job title)
• Account credentials (username, password)
• Payment information (billing address, credit/debit card details)

1.2 Transaction and Usage Data

We collect information related to your transactions on the platform, such as products bought or sold, pricing information, and order history. We also collect data about your activity on the marketplace, including pages visited, searches conducted, and interactions with other users.

1.3 Non-Personal Information

We may collect non-personal information automatically when you interact with our website. This may include:

• Browser name and version
• Type of device
• Technical details (IP address, operating system, Internet service provider)
• Browsing patterns (pages viewed, links clicked)

2. How We Use Your Information

We use the information we collect to:

• Create and manage your account
• Facilitate transactions between buyers and sellers
• Provide customer support and respond to inquiries
• Improve the functionality and usability of the marketplace
• Personalize your experience
• Send you updates and marketing materials
• Enforce our terms and conditions
• Comply with legal obligations

3. Aggregated and Anonymized Data

To enhance the experience for all users, we may aggregate and anonymize information collected from buyers and sellers. Aggregated data is used to:

• Provide insights and guidance to buyers and sellers, such as market trends, pricing strategies, and popular product categories
• Improve the marketplace's performance, allowing us to offer better recommendations, search results, and user features

Important: Aggregated data will never include personal identifiers or information that could be used to identify you or your business individually.

4. How We Share Your Information

Your information may be shared in the following circumstances:

• With Service Providers: We may share your data with trusted third-party vendors who assist in operating our marketplace (e.g., payment processors, shipping partners).
• For Legal Reasons: We may disclose your information if required by law or in response to government requests, or to protect the rights, safety, or property of VIP Parts or others.
• Business Transfers: Your data may be transferred in the event of a merger, acquisition, or sale of assets.
• With Your Consent: We may share your information for any other purpose with your explicit consent.

5. Cookies and Tracking Technologies

We use cookies and other tracking technologies to enhance your experience on our site. You can configure your browser to refuse cookies, but some parts of the site may not function properly without them.

6. Data Security

We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure.

7. Your Rights

You have the following rights regarding your personal information:

• Access: You can request access to the personal data we hold about you.
• Correction: You can ask us to correct any inaccuracies in your information.
• Deletion: You may request the deletion of your personal data, subject to legal requirements.
• Opt-Out: You can opt out of receiving marketing communications from us at any time.

To exercise these rights, please contact us at [email protected].

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, or as required by law.

9. International Data Transfers

Your information may be transferred to servers located outside of your state or country. By using our services, you consent to such transfers.

10. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their privacy policies.

11. Children's Privacy

Our services are not intended for children under the age of 18. We do not knowingly collect personal information from children.

12. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Changes will be posted on this page, and the effective date will be updated accordingly.

13. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us:

VIP Parts, Inc.
PO Box 34084
Omaha, Nebraska 68134
Email: [email protected]
Phone: (402) 659-9206

We are committed to protecting your data and providing a secure platform for your business transactions.